Shipping, Refunds & Exchanges

SHIPPING

We are proud to offer FREE Standard Shipping on all orders of $200 or more (excluding taxes and shipping charges) to all destinations in the continental U.S. except Alaska and Hawaii. A $15.95 shipping charge will be added to all orders less than $200 (excluding taxes and shipping charges) to all destinations in the continental U.S. except Alaska and Hawaii. 

Skinade collagen boosting products are not eligible for free shipping.     

CURBSIDE DELIVERY   

Buy Online. Place a Phone Order. Pickup at the SPA.     

PRODUCT RETURNS, EXCHANGES AND REFUNDS  

We are committed to offering high-quality, scientifically proven products and want to ensure you are completely satisfied with your order. If you are not satisfied for any reason, we will accept returns within 30 days of your original purchase date. All refunds are credited to the original form of payment used. Please allow up to seven business days for a refund to post to your credit card account.

◾ Gift Cards/Gift Certificates or Pre-paid Packages cannot be returned, exchanged or refunded.

◾ Fees paid for treatments/procedures are not refundable.

NUTRAFOL Return Policy

If you are not 100% satisfied with your NUTRAFOL purchase, you can return the product and get a full refund or exchange up to 30 days from the date of purchase. Any product you return must be in the same condition you received it and in the original packaging. 

Returned Check (NSF) Policy

A thirty-five dollar ($35.00) fee will be assessed for each check or bank draft that has been presented as payment for any service or product provided by Malisse Skin Bar and has been returned by the issuing bank unpaid.