GENERAL SPA POLICIES
We request that you disclose all medical conditions and/or prescription medications as there may be contraindications to some services.
An Infection Control Fee of $5.95 per day will be added to your final bill.
CANCELLATIONS, LATE ARRIVALS, OR MISSED (NO-SHOWS) APPOINTMENTS
We understand that things happen and unforeseen circumstances may arise at the last minute that may prevent you from making it to your appointment. However, a missed appointment not only delays your treatment, but also prevents us from offering that appointment to another client who could have been seen at that time.
We kindly request you notify our office at least 24 hours prior to your appointment of any cancellations or changes. As a courtesy, our booking system will send you a confirmation email and/or text message 48 hours prior to your appointment date. Please ensure that we have your current mobile phone number and email on file so you can receive these confirmation/reminder messages.
PRODUCT RETURNS, EXCHANGES AND REFUNDS
We are committed to offering high-quality, scientifically proven products and want to ensure you are completely satisfied with your order. If you are not satisfied for any reason, we will accept returns within 14 days of your original purchase date. Shipping charges are not refundable.
◾ Gift Cards/Gift Certificates or Pre-paid Packages cannot be returned, exchanged or refunded.
◾ Fees paid for treatments/procedures are not refundable.
NSF/Returned Check Policy
A thirty-five dollar ($35.00) fee will be assessed for each check or bank draft that has been presented as payment for any service or product provided by Malisse Skin Bar and has been returned by the issuing bank unpaid.
Free standard shipping on all orders of $200 or more (excluding taxes and shipping charges) to all destinations in the continental U.S. except Alaska and Hawaii. A $15.95 shipping charge will be added to all orders less than $200 (excluding taxes and shipping charges) to all destinations in the continental U.S. except Alaska and Hawaii.
Skinade collagen boosting products are not eligible for free shipping.
Buy Online. Place a Phone Order. Pickup at the SPA.
If you are not 100% satisfied with your NUTRAFOL purchase, you can return the product and get a full refund or exchange up to 30 days from the date of purchase. Any product you return must be in the same condition you received it and in the original packaging.
FREE SHIPPING ON ALL ORDERS EVERY DAY.
Next Day Shipping methods may not be available for certain locations in Alaska and Hawaii. If you have any questions regarding your order, please contact SKINMEDICA Customer Service toll free at 855.754.6700 between 8:00 AM and 6:00 PM Central Time, Monday – Friday.
Toll Free: 855.754.6700
8:00 AM - 6:00 PM CT, M-F
Copyright © 2022 Malisse Skin Bar - All Rights Reserved.
Book your relaxation experiences with a spa day featuring treatments like our Hydrafacial, Specialty Facials, Customizable Massages, and Mani Pedis.